Frequently asked questions.

No. The first step is to understand whether your current payment setup is competitive. If staying where you are is the best option, we’ll say so — and the audit ends there.

A recent merchant statement, your current provider, number of outlets, approximate monthly card turnover, current EPOS system, and a decision-maker contact. One statement is usually enough; two months gives better signal.

Audit findings are typically delivered within a few working days of receiving a clear statement. If you tender the market, provider offers come back within five working days, and deployment usually completes within 7–10 days after acceptance — subject to SLAs and client readiness.

Yes. We review whether your current integration is commercially and operationally right, then recommend whether to keep it, re-integrate with a better provider, or — only when the maths supports it — de-integrate to reduce cost.

The strongest fit is multi-site, physical point-of-sale businesses with 2–50 outlets in major UK cities — especially hospitality, hotels, coffee shops, bakeries, beauty & hair salons, butchers, fishmongers, fashion, jewellery, and many other multi-site retail groups. We also offer bespoke services to enterprise groups so please get in touch for more info.

Our commercial model is designed to keep advice impartial. No fees are charged to merchants and full disclosure of the fees we receive from our payment partners is available to all clients who request an audit.