Privacy Notice.
Who we are
This site is operated by Modular Consultancy Ltd (Company No. 13055378), an independent payments consultancy and the data controller for personal information collected through this website. Registered office: Flat 7 Reigate Court, Reigate Road, Worthing BN11 5LD. Trading office: 1st Floor Suite, 109 Shirland Road, London W9 2EL. For any privacy question or request, contact audit@modularconsultancy.com.
What we collect
When you request a free payment audit, we collect the details you enter into the form: your full name, job title, mobile number and email address; and your business details — trading name, limited company name, website, business category, number of outlets, location, current payment provider, current EPOS provider, approximate monthly card turnover and contract renewal date.
If you choose to upload a merchant statement, we also collect that document and its contents. A merchant statement can contain commercially sensitive information about your card transactions and fees. Please upload statements only, and avoid including unrelated personal or banking information.
Why we use it, and our lawful basis
We use this information solely to review your current payment arrangements, prepare your payment cost audit (your "Payment Profile") and respond to you. Our lawful basis is our legitimate interest in providing the audit you have asked for, and taking steps at your request before any engagement. We do not use your information for unrelated marketing without your consent, and we never sell it.
How your information is handled, and who processes it
We use a small number of trusted service providers ("processors") to run the form and upload:
- Uploadcare — securely receives and stores any statement you upload; the file is sent directly from your browser to Uploadcare's storage.
- Netlify — hosts this website and processes the form submission (your enquiry details and a secure link to any uploaded statement).
- Our email provider — delivers your submission to our business mailbox so we can act on it.
These providers act on our instructions. Some are based outside the UK, so your information may be transferred internationally; where that happens we rely on appropriate safeguards such as UK/EU-approved standard contractual clauses or an adequacy decision.
How long we keep it
We keep your enquiry and any uploaded statement only as long as needed to prepare and discuss your audit, and then delete the statement. If you ask us to delete your information sooner, we will do so unless we are legally required to keep it.
Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to data portability. To exercise any of these, email audit@modularconsultancy.com. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
We may update this notice as our services change. The current version is always the one published on this page.